What is Membership MH?
We will send a customer a metal membership card with a membership number who purchased Muthos Homura products.
You will enjoy your masterpiece at Muthos Homura.
Only purchasers at Muthos Homura will receive a metal card with a unique Member ID. In addition, purchasers will have benefits such as access to a dedicated website.
Purchasers can access to MH members-only website. Please scan the QR code on the back of the membership card and access the website.
We provide benefits only members can enjoy, such as wallpaper download of Muthos Homura. In addition, MH advance information will be provided sequentially.
Marking and Printing
Laser marking, 3D inkjet printing, and 3D printing services are available. Additionally, members can request these services from other brands/companies.
Fully custom-made model
We will create a fully customized product based on your design or sketch. This is a made-to-oder production service, and due to our limited production capacity and the number of items we can accept, it may take some time to complete.
Marking your specified name
High-power laser markers are used to mark places specified by Muthos Homura and places specified by the customer. In addition to metal, it is also possible to print on wooden patterns. Logo printing is also possible, so please contact us.
Base: Printing on Muthos Homura’s designated areas is free of charge.
(The shipping fee will be charged.)
OP1: Printing on places other than those designated by Muthos Homura is chargeable.
OP2: Printing customers’ designs is chargeable.
* We will provide an estimate for OP1 and 2.
We can print in full color on any surface, with some limitations such as height differences and maximum printing heights. We are able to print on products up to A2 size. Please note that illustrations, designs, and images related to trademarks or copyrighted material cannot be printed.
Membership card ranks
Available for upgrading to higher ranks based on the lifetime cumulative amount of purchases (excluding tax). The privileges you receive will vary depending on your rank.
Membership requirements: purchase of 30,000 yen or more (excluding tax).
Upgrade requirements: Silver members with a lifetime cumulative purchase amount of 300,000 yen (excluding tax) or more.
Upgrade requirements: Gold members with a lifetime cumulative purchase amount of 1,000,000 yen (excluding tax) or more.
- The lifetime cumulative amount shall be from the same purchaser.
- Muthos Homura will manage the accumulated amount, and an upgraded membership card will be sent to the purchaser who reaches the specified amount.
- For example, when you become a Gold member, you will receive a particular card case where you can store and display three cards: Silver, Gold, and Black. Therefore, you can keep the membership cards altogether after upgrading.
If you have any issues with our products, please do not hesitate to contact us from the CONTACT page. We will make every effort to promptly address your concerns and answer any questions you may have.
We kindly request that you provide us with the following information:
- Your membership number and name
- Product name
- Details of the issue
- Description of the circumstances
- (in case of malfunction) A photo of the product
We greatly appreciate your cooperation in providing us with the information above, as it will help us to provide you with the best possible support.