Shopping Guide
製品価格
価格 | 日本国内の価格と海外価格は異なります。※価格はJPYで固定となりますが、為替レートにより日々価格変化します |
---|---|
価格設定 | 海外価格=日本国内価格×130% ※価格はJPYで固定となりますが、為替レートにより日々価格変化します |
価格に差がある理由 | 日本国内は自社ECのみの直接販売価格となります。海外については他ECサイトでの販売手数料や代理店販売によるマージンが必要となるため日本国内価格よりも割高な単価設定となります。 |
Delivery and shipping
出荷日 | 海外は毎週火曜日と金曜日の週2回の出荷となります |
---|---|
Courier | We are actively developing our international shipping methods, and please note that the international shipping fee may differ from the domestic shipping fee. EMS JAPANでの出荷が標準となります。 |
Shipping fee | 5,000JPY/1 Shipment
We are actively developing our international shipping fee, and please note that the international shipping fee may differ from the domestic shipping fee. |
その他費用 | 出荷費用は日本からの出荷運賃のみとなります。購入される国によっては別途付加価値税や通関費用が発生する場合がございます。それぞれのご購入者様に対応いただくこととなります。 |
Payment methods
Credit card | VISA, Master Card, American Express, and JCB are available. Please note that we accept only lump-sum payment using credit cards. Payment in installments and lump-sum bonus payments are not available. |
---|---|
Cash on delivery |
Cash on delivery cannot be applied to international shipments. |
Notification of the Act on Specified Commercial Transactions
Seller | Kobayashi Tool Mfg. Co., Ltd. |
---|---|
COO | Takuma Kobayashi |
Location | 13-27 Nikkocho, Sanjo City, Niigata, 955-0057, Japan |
Phone number | +81-256-33-2626 (headquarters) |
Web | https://muthos-homura.jp/en/ |
info@muthos-homura.jp | |
Fees other than items | Shipping fee |
Payment method |
Credit card Note : Cash on delivery cannot be applied to international shipments. |
Payment due date |
Credit card payments depend on the card company you use. Note : Cash on delivery cannot be applied to international shipments. |
Delivery date | Stock items: We will ship within three business days after payment is completed or confirmation of payment. Out-of-stock items: Please inquire via email. Custom-made product: We will inform you of the delivery date separately according to your specification. *If it is urgent, please call us first. |
Delivery | We will deliver your package through our designated carrier. |
Returns and exchanges |
When the cases above occur, please contact us within 7 days of receiving the items. We cannot address returned items that have passed more than 7 days after receipt. Additionally, we will bear the shipping fee for returns and exchanges due to shipping mistakes or initial failure products.
When accepting returns due to customer’s circumstances If we accept returns due to customer’s circumstances, we will charge a return processing fee (1,100 yen per product, 20% for 5,000 yen or more). We will transfer the amount after subtracting the procedure cost x quantity + shipping fee from our company + transfer fee from the items price to the account designated by the customer. 【Delivery address】 13-27 Nikkocho, Sanjo, Niigata, 955-0057, Japan Kobayashi Tools Co., Ltd. Attn :Muthos Homura TEL: +81-256-33-2626 Color Disclaimer
|
Return period | Please contact us within 7 days of delivery. In principle, we cannot accept returns over 7 days of delivery. |
Please note that customers are responsible for the cost of return and exchange shipping for circumstances that are their own responsibility. If a defect is due to our error, we will cover the cost of return shipping. Please select the cash on delivery option. We will process your refund through a bank transfer. | |
Others | Our company uses a transmission form that is protected by SSL (Secure Socket Layer), which encrypts and secures the communication between the server and the computer you use, preventing any unauthorized access to the information you enter. Credit card information is sent directly to a payment server operated by a payment agency using a token method (card information non-passage method), so it does not pass through the online shop server. Furthermore, we do not store any credit card information. The payment agency fully complies with PCIDSS, the security standard of the credit card industry. |