Privacy Policy

Muthos Homura(hereinafter referred to as “We”) recognizes the importance of personal information and endeavor to protect it based on the following policy.

Compliance with laws and regulations regarding personal information protection

We comply with laws and regulations regarding the protection of personal information and handle personal information appropriately.

Acquisition of personal information

We acquire personal information through lawful and fair means, specifying the purpose of use.

Use of personal information

Personal information acquired by our company is used for use indicated at the time of acquisition or within the scope reasonably related to it and only to the extent necessary for the execution of business. When sharing personal information with a third party or entrusting the handling of personal information to them, we conduct a rigorous investigation of the third party and provide appropriate supervision to maintain confidentiality.

Provision to third parties

We do not provide personal information to third parties without prior consent of the relevant person, except as required by law.

Management of personal information

We maintain the accuracy of personal information and manage it safely. In order to prevent the loss, destruction, falsification and leakage of personal information, we will take appropriate information security measures against unauthorized access, computer viruses, etc.

Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

We confirm that the customers(hereinafter referred to as the “customer”) has the right to request disclosure, correction, suspension of use, deletion, etc. of their own personal information, and if that request is received, we will respond promptly without objection.

Organizational Structure

We provide training to our officers and employees on how to protect and properly manage personal information, and ensure that personal information is properly handled in our daily work.

Handling of personal information

We provide training to our officers and employees on how to protect and properly manage personal information, and ensure that personal information is properly handled in our daily work.

What is personal information

We use personal information to improve various services. Personal information means information that can identify an individual customer or information unique to an individual customer, such as name, postal code, address, telephone number, and e-mail address.

Purpose of use of personal information

When using the personal information of our customers, we will determine the purpose of use in advance and use it within the following limited scope.

  • Shipping and notification of products related to mail-order sales and over-the-counter sales
  • Sending materials
  • For related after-sales service
  • Questionnaire surveys and information on new products and services
  • To provide information on recruitment of monitors by direct mail, e-mail, telephone, etc.
  • Responding to inquiries from customers
  • To carry out necessary business operations for the implementation of prompt services, etc.

Outsourcing of work related to personal information

We do not provide the acquired personal information to a third party without the consent of the customer. However, personal information may be provided to subcontractors to the extent necessary to achieve the purpose of use. Even in this case, we request the subcontractor to handle the provided personal information appropriately and manage it appropriately.

Disclosure, Correction, Suspension of Use, etc. of Personal Information

If you have any requests, opinions, questions, etc. regarding the disclosure, correction, suspension of use, etc. of your own personal information held by our company, please contact us. We respond appropriately in accordance with the purpose of the Personal Information Protection Law.

Handling of information on the website


This website uses cookies (standard technology used by web servers to identify your computer) for the following purposes:

  • To improve the content of the website, such as improving its usability, so as to satisfy customers.
  • To diagnose and resolve problems with our web server.

Customers can disable cookies in your Internet browsing software (browser) settings. Customers should take note that this may prevent you from using the website normally.

SSL (security)

When customers send their personal information on this website, in order to ensure security against unauthorized access by third parties, we use SSL (Secure Socket Layer) to encrypt and communicate information on the internet. We endeavor to ensure safety by using industry standard security functions). By using her SSL-compliant browser, customers’personal information will be automatically encrypted before being sent and received.

Use of statistical tools

As with most websites, this website uses statistical tools to grasp the overall access trends of customers, and automatically collects specific information and saves it in log files.
The information obtained by this statistical tool “Google Analytics” will be used for purposes such as improving the website.

Protection of personal information on linked sites

We are not responsible for the handling of personal information on websites other than our company linked from our website.